A little help

Let’s get you
connected.

Zofi is in beta and available by invitation only. These are the essentials for getting started with your configured phone.

How do I install the parent app?

Open your TestFlight invitation on your iPhone or iPad and follow Apple’s installation steps. The current private service requires the Tailscale connection provided during your setup. The parent app belongs on your phone; the separate bridge runs on the child’s compatible phone.

Can I try Zofi without a configured phone?

Yes. Choose “Explore the preview” on the sign-in screen. Clara and the example conversations are fictional. Preview changes stay in the app and do not affect any real device.

Why is the location or battery report old?

Check the last check-in time. Reports depend on the child phone’s connectivity and reporting schedule. Opening a map shows the latest available location; it cannot guarantee a fresh fix from an offline phone.

Why does a setting say pending?

Zofi separates your requested setting from the setting last reported by the phone. A change stays pending until the phone receives and acknowledges it.

Why don’t I see my phone after signing in?

Use the same sign-in provider and account that enrolled the phone. Apple and Google sign-ins are separate identities unless explicitly linked. A new account does not automatically receive another account’s phone access.

How can I request help with my data?

Contact the developer through TestFlight’s Send Beta Feedback or your enrollment contact. Specify that you have a privacy or account deletion request; do not include message contents or precise location unless needed to explain the issue. See our privacy information.